About us
Figame.com was founded in 2009 and it is a fast-evolving corporate travel organization.
We are based in Athens, Greece and we are proud for managing over 200 corporate travel accounts across a variety of business sectors including pharmaceuticals, technology, and legal companies along with several public organizations. We are committed in offering our customers and partners a smooth travel experience and continuous support and assistance at every step of the travel process, while prioritizing cost control and reporting as crucial aspects in the value that we create for our customers.
Member of IATA
Figame.com as a travel organization that is accredited by IATA has direct access in reserving and issuing tickets to the vast majority of airline carriers and their exclusive fares around the globe.
This enables us to have the ability to create and amend reservations at any time at any available fare, thus supporting our 24/7 service, and providing a more tailormade service than the usage of an airline’s website including the combination of flights of different airlines at a lower cost. We have created our Online Corporate Booking Tool, where our customers can have exclusive access to these flight offers.
Global & Exclusive Partnerships
Figame.com is the Greek partner of Reed & MacKay network since 2013. With presence in more than 40 counties it is a fast-growing network of travel organizations targeting to offer an increased value through the offer of an enhanced and more customized service to our customers.
Furthermore, in order to satisfy the diverse needs of our customers we have entered into exclusive partnerships with airlines, hotels, car rental, and airport handling service companies across the globe in order to ensure a lower negotiated price and secure availability of certain services that are repetitively required by our customers. Upon the demand of our customers we may proceed with the conclusion of such exclusive agreements with a travel partner.
Service Standards
The core of our operating model is the satisfaction of our customer combined with the use of all available means to achieve this and by continuously incorporating changes at the notice of our customers. Our service standards include:
Support
Setting a maximum reply time of 30 minutes to each travel request. Providing a 24/7 immediate customer service. Keeping our travel consultants easily reachable by telephone or e-mail.
Reports
Issuing reports based on our customer needs (including accounting, booking list, CO2 emissions, distance travelled, etc.).
Cooperation
Creating joint processes with our customers that are to be strictly followed in order to ease the process of booking.
Experience
Employing a trained and experienced team of travel consultants.
Why choose us?
We are committed to make corporate travel easier.
Corporate Travel
Our expertise lies in satisfying the complicated needs of Corporate Travelling. Our services include the booking of flights, hotels, cars, ferries, trains, transfers and visa issuances across the globe. Our team has a long experience in handling difficult or last-minute requests with continuous effort in keeping costs as low as possible, an ability that our customers credit us for.
Online Corporate Booking Tool
Figame.com has developed its own Online Corporate Booking Tool to be used exclusively by corporations for booking flights, hotels, and car rentals. It has been accredited by global distribution systems and hotel suppliers and offers 24/7 access to flight, hotels, and car rental offers. Special reports and other add-ons constitute an economic solution to the need of corporate customers for immediate and efficient access to a marge variety of travel services.
200
Corporate Clients
16
Projects
11
Years of experience
20
Hard Workers